Migrating Session documents between Studio Server Regions

This article applies to:

  • Revu 20 & below

To migrate your Studio Session data from one Studio server to another, you’ll need to download all your Session files and reupload them onto a new server.  For example, if your Sessions are hosted on Studio US and you’d like to migrate your data to Studio AU, you’ll first need to download and backup your files, create a Studio account on the new server, and then reupload your files to the new server.

However, it’s important to note that any markups migrated from one Studio Session to another will be locked once they are reuploaded to a new Session.

Downloading and backing up your Studio Data

To download and backup your Session files, you’ll first need to finish the Session. Only Hosts and users with Full Control permissions can finish a Session.

To finish a Session:

    1. Join the Session and ensure that no one else is currently active.

    2. From the <Session Name & ID menu>, select  Finish Session. The Finish Session dialog box appears.

    3. To include markups made by specific attendees, select the desired names from the Include Markups list. Any markups included on a Session document will be unalterable once reuploaded to a new Session.
    4. Select Save In Folder. This option saves the Session documents in a specified folder and preserves the original files from being overwritten. To change the default folder location, select and navigate to the desired folder. You can also select Session Subfolder to create a subfolder with the Session name in the specified location.
    5. Select Close files after finishing to automatically close any Session files that are currently open in Revu.
    6. If you’d like to generate a report for the Session, select Generate Report. To learn more about Session Report types and settings, see Generating a Session Report.
    7. Select OK to finish the Session.

The Session and all of its files are removed from the Studio server when the Session is finished. If you need to recover any Session documents, you will need to first reactivate the Session (within a limited time frame) and then recover the desired Session document(s).

Uploading your Studio data onto a new server

Before uploading your Studio data to a new server, you’ll want to make sure you have a BBID associated with that Studio Region. You should also be aware that that any documents containing markups from the previous Session will be locked. That is, you’ll be able to add new markups to the document, but you won’t be able to alter any pre-existing markups on the document.

Once you’ve signed into your desired Studio server region:

  1. Create a new Session by selecting the symbol and then selecting New Session. The Start Studio Session dialog box appears.
  2. Under Documents, select Add. Navigate to the folder location containing your Session documents and select the desired documents.
  3. Configure your Session settings and then select OK.

A new Session has now been created containing your desired documents. Invite users to the Session to begin collaborating.

Troubleshooting

Revu 2017 & Below

Revu 2018

Revu 2019

Revu 20

Studio

To migrate your Studio Session data from one Studio server to another, you’ll need to download all your Session files and reupload them onto a new server. For example, if your Sessions are hosted on Studio US and you’d like to migrate your data to Studio AU, you’ll first need to download and backup your files, create a Studio account on the new server, and then reupload your files to the new server.

 

Related Articles