Problem

An error message appears in Revu Mac saying “Could not connect to Bluebeam Studio” whenever you try to create an account, log in, or upload files to Bluebeam Studio.

Why is this Happening?

This is usually because the firewall ports used for Bluebeam Studio connections are currently blocked as part of your IT department’s network security policies.

Solution

Contact your IT department to confirm that the following ports are in fact unblocked for the indicated hosts so you can access Studio from Revu Mac:

• *.bluebeam.com:443
• *.amazonaws.com:443

Troubleshooting

Revu for Mac 2

Error Message

Studio