Supported versions and support tiers

Bluebeam offers two levels of technical support: Core and Legacy, with the greatest depth of support given to our newest products on supported operating systems.

To learn more about products that are approaching or have reached End of Support, please see Bluebeam End of Life (EOL) Support.

Bluebeam has moved Revu from a licensing and maintenance model to a subscription model. For more information, see the Bluebeam Subscription FAQ.

Core Support Products

Core technical support includes troubleshooting assistance and answers to questions about basic workflows and product features via email. Phone support is available if you have a Bluebeam subscription plan or active Maintenance.

Maintenance was an additional annual service purchased with versions Revu 20 & below. The add-on includes direct phone/email access to our experienced technical support staff in addition to free upgrades within the first year of purchase.
Product/Version End of Development End of Support
Bluebeam Cloud N/A N/A
Revu 21 N/A N/A
Revu 20 N/A N/A
Studio Prime September 2021 N/A
Revu for iPad N/A N/A
Vu for iPad N/A N/A
Core Support products that have not entered the End of Development stage still receive regular release updates and bug fixes.

Legacy Support Products

Legacy technical support includes answers to questions about basic workflows and product features via email.

For more information about the support direction for legacy and/or EOL products, please visit our EOL FAQ. For Studio Enterprise users, please see the Studio Enterprise End of Life Support Guide.
Product/Version End of Development End of Support
Studio Enterprise March 2019 December 31, 2024

Unsupported Products

The following products have surpassed their End of Support dates and are no longer eligible for technical support. However, articles, guides, and etc. remain available on our site as a resource. Click here to search our knowledge base by product.

Product/Version End of Development End of Support
Revu 2019 August 2020 June 28, 2023
Revu 2018 October 2019 June 28, 2023
Revu 2017 & below March 2018 June 28, 2023
Vu 2017 & below March 2018 June 28, 2023
Drawings February 2022 March 21, 2023
Project Rover April 2022 October 31, 2022
Revu for Mac March 2019 March 1, 2020
Bluebeam Q September 2015 February 18, 2020

For more information about available support resources, please visit our Technical Services Overview page.

Announcements

Revu 21

Bluebeam Cloud

Revu 20

Revu 2019

Revu 2018

Revu 2017 & Below

Revu for Mac 1

Revu for Mac 2

Studio Enterprise

Drawings

EOL

Legacy

Installation

Learn more about supported versions and support tiers for Bluebeam products.

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