Trial expired when using the AutoCAD, Navisworks, Revit, SolidWorks or SketchUp Pro plugin

Applies to:

  • Revu 21
  • Revu 20
  • Revu 2019
  • Revu 2018

Jump to other versions:

Problem

Revu is registered, but a message displays saying the trial is expired when you attempt to use the AutoCAD, Navisworks, Revit, SolidWorks, or SketchUp Pro plugin. If you attempt to register, a message displays reporting the serial number and product key cannot be validated.

For Revu 21 users, you may encounter a similar error message with a Basics subscription or Read-only account. You must have a Core or Complete plan to fully access plugins. However, there’s no option to register since Revu 21 is subscription-based. Please see the solution below using the Bluebeam PDF Printer.

Cause

For Revu 20 & below users, this message displays when you try to use one of Bluebeam’s CAD plugins with Revu Standard. A license for the CAD plugins (AutoCAD, Revit, Navisworks, SolidWorks and SketchUp Pro) is only included with the CAD and eXtreme editions of Bluebeam Revu. With Revu Standard, these CAD plugins can be enabled and used in trial mode for 30 days. Once this trial expires, you must upgrade your license to CAD or eXtreme in order to continue using them.

Solution

You can still create 2D PDFs from your CAD application by printing to the Bluebeam PDF Printer.

To find the Revu subscription plan, edition, and/or serial number for your installed product:

  1. Open Revu.
  2. Select Revu > About.

Troubleshooting

Revu 21

Revu 20

Revu 2019

Integrations & Plugins

Other versions of this article

Revu 2017 and older

Problem

Revu is registered, but a message displays saying the trial is expired when I click on the buttons in the AutoCAD, Navisworks, Revit, SolidWorks or SketchUp Pro plugin. Then a message displays reporting the serial number and product key cannot be validated displays if I try to complete the registration.

Solution

This message displays when you try to use one of the CAD plugins when running Revu Standard. A license for the CAD plugins (AutoCAD, Revit, Navisworks, SolidWorks and SketchUp Pro) is only included with the CAD and eXtreme editions of Bluebeam Revu. With Revu Standard, these CAD plugins can be enabled and used in trial mode for 30 days, but once this trial expires, you need to upgrade your license to CAD or eXtreme in order to continue using them. You can still create 2D PDFs from your CAD application by printing to the Bluebeam PDF printer, but please contact our Account Services team if you’d like to purchase an upgrade to Revu CAD or eXtreme. To find Revu edition and serial number for your installed product:
  1. Open Revu.
  2. Click Help > About .
  3. The Revu edition, Standard, CAD or eXtreme, will display at the top of the dialog. rv-revu-edition

Troubleshooting

Revu 2017 & Below

Integrations & Plugins

Revu is registered, but a message displays saying the trial is expired when you attempt to use the AutoCAD, Navisworks, Revit, SolidWorks, or SketchUp Pro plugin.

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