Troubleshooting - Studio - Revu 20
28 ArticlesAre you having issues with Bluebeam Studio? These articles feature a number of Studio troubleshooting topics to help get you back on track.
Error: “Sorry this combination doesn’t look right…”
Studio Error: “The Project file path is too long.”
“Keep me signed in” is no longer an option in Studio
How to recover deleted Studio Session documents
Common Studio error messages
Error: “Could not connect to Studio”
Studio emails aren’t being received
How to disable access to Bluebeam services
Error: Unable to find a Project or Session with ID
How to disable Revu icon flashing on taskbar
Error: Disabled by your system admin
Error: “Revu’s Optical Character Recognition (OCR) software must be installed”
Error: “This request is not permitted from this version of your client software.”
Error: You do not have permission to access ‘______’
Measurements panel: “This document has a protected scale”
Measurement markups aren’t created
Error: The server ‘______’ does not support Windows authentication
Error: “Please enter a valid email address. Email address does not exist.”
Error: “A validated email address is required to login. A new validation email has been sent.”
Unsupported characters in Studio
Error: At least one invalid Studio URL has been detected and removed
Studio error: “There was a problem uploading an action to the Session”
Files fail to upload or download in Studio because the computer clock is incorrect
PDFs do not display after Revu 20.2.80 or Revu 20.2.85 updates
Measurement markups don’t appear in correct units
Tools and menu items are disabled
Bluebeam Studio Login box blank or incomplete
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